Shipping policy
1. SHIPPING CHARGES
A flat shipping fee of PKR 199 applies to all orders across Pakistan.
This fee will be added to your total at checkout.
Shipping charges are non-refundable, except in cases where the item received is confirmed to be defective, damaged, or incorrect as per our Refund & Exchange Policy.
2. DELIVERY TIMELINE
Order Processing:
All confirmed orders are processed and dispatched within 2 to 4 business days.
Estimated Delivery:
Your parcel should arrive within 3 to 7 business days after dispatch, depending on your city and courier service.
Please note: Delivery times are approximate and may vary during public holidays, major sales, or unforeseen delays caused by courier services or weather conditions.
3. IMPORTANT NOTES
Accurate Information:
Please ensure that your delivery address and contact details are entered correctly when placing your order.
STOR is not responsible for delays or failed deliveries resulting from incomplete or incorrect addresses.
Damaged or Incorrect Items:
In the rare event that you receive a damaged, defective, or incorrect product, please refer to our Refund & Exchange Policy for guidance on next steps and resolution.
4. CONTACT US
For any shipping-related queries or assistance, please contact our customer care team:
📞 0333 7278606
